Deeda + Coterie has replaced traditional phone calls with text and email communication for several reasons. This change enhances convenience and efficiency for clients, as they can reach out at their convenience without time restrictions. Texting and emailing provide organized and trackable communication, reducing misunderstandings. They also offer a non-intrusive way to communicate and align with modern preferences. By utilizing these digital channels, the salon can streamline operations and optimize resources for prompt and dedicated attention to client needs.